Splunk Partner Hub

Frequently Asked Questions

• I need a new business quote for Splunk from Comstor

  Please send your quote request, including your valid Splunk Deal Registration ID, to our presales team at [email protected]
  

• I need a quote for a Splunk renewal

  Please send your quote request to our presales team ([email protected]), we will need to know the end-customer name, BOM items and co-terming requirements.

• I am an existing Splunk partner but have never traded with Comstor before

  Please reach out to Laura-Rose Carbone ([email protected] | 0423 148 532) and she will help you get set up with us.

• I am an existing Comstor partner but have never traded with Splunk before

  Please contact your Comstor Account Manager or Laura-Rose Carbone ([email protected] | 0423 148 532) and she will walk you through the steps to get set up with Splunk.

• I am a Cisco partner but not a Splunk partner. Now that the acquisition has been completed, does that mean I can automatically become a Splunk partner or gain access to Splunk solutions?

  No. Only approved Splunk partners can access Splunk solutions and Partner programs. Please contact Laura-Rose Carbone ([email protected] | 0423 148 532) for assistance to begin your Splunk journey.

• I am interested in Splunk training and enablement for myself and/or my team

  Please reach out to Laura-Rose Carbone ([email protected] | 0423 148 532).

• I need marketing support or help to run a campaign with Splunk

  Please reach out to Hugh Huang ([email protected] | 02 9432 1183), our Splunk Marketing Executive.

• I have a Splunk purchase order, where do I submit it?

  Please submit your PO to [email protected]. All purchase orders must match a valid Comstor Quote and include End-User details.

• I have an enquiry relating to a purchase order I have already placed

  Please contact our Customer Experience team at [email protected]

• What currency do you quote in?

  Comstor can quote any opportunity to any partner in USD if requested. AUD quotes have a standard validity of 14 days with subsequent years quoted in AUD but subject to FX change. All Comstor Splunk partners are made aware of FX conditions at time of quoting & ordering. Prior to placing your first AUD order, Comstor will provide a short addendum to your standard Comstor partner agreement to transparently set out the FX related terms and conditions that apply to your order.

• I'd like to speak to someone from Comstor Management

  Please reach out to John Poulter ([email protected] | 0410 420 154), our Comstor Director.